How can I request the deletion of my personal data?

If you have decided to stop using Klarna, you can handle the deletion of personal information directly in the app.

To delete your card information:

Go to
Payment methods
Choose the card you want to delete
Tap Remove your saved card and choose Remove connected card

To turn off your payment autofill information:

Go to
Control center
and navigate to Privacy & Security
Choose Autofill at purchase
Tap the toggle to turn off the autofill feature

To stop receiving marketing emails from us:

Select
Control center
and navigate to Notifications
Find Marketing emails
Tap the toggle to turn off Receive marketing emails

If you wish to limit the sharing of data with third parties, have all your personal information deleted or receive a data transcript, complete this

form

to submit a request.

Good to know: As a financial institution, there is certain personal data we are required to store in order to stay compliant with banking laws and regulations.

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