My privacy request

Do you have any privacy related questions or wish to receive more information on your personal data? We’re here to help. Depending on your request there are two ways you can contact us:

For requests relating to

Requesting a copy of your personal data
Rectifying your information
Deleting your personal data and terminating your relationship with Klarna

Please fill out this form and state your request.

For any other requests, for example relating to termination of a specific product or service, you can send us an email at

dataprotection.ca@klarna.com

or get virtual support in our 24/7 chat function which you can find in the Klarna app or on our website. If you wish to contact Klarna’s Data Protection Officer, please specify this in the email.

Please choose one of the following request types.

My Privacy Request

Delete my personal data

By requesting your data to be deleted you terminate all agreements you have with us.

All fields marked with an * are required.

Correct my personal data

All fields marked with an * are required.

Access my personal data

Klarna will not store your phone number or email, unless you have previously shared it with us for instance, by using one of Klarna's products.

All fields marked with an * are required.

First name *

Last name *

Email *

Additional email address used to place orders (optional)

Date of birth *

For more information about how we handle your personal data, please read our

privacy notice

Please select which of the below details you wish to have rectified:

Name

Date of birth

Billing address

Please upload one of the following documents in order to verify these changes:

For name and/or date of birth - Passport, Driving licence, Birth certificate, Marriage certificate, Death certificate, ID card.

For billing address - Utility Bill, Bank statements, Government issued letter (must be dated within the last 90 days).

Upload files here

Please note that this form serves to rectify your name, DOB or billing address. To change any other type of personal data such as email address, phone number, etc. please reach out to our service center via the chat available 24/7 or call on

1-833-916-3555

For your security, please feel free to redact any information not applicable before attaching.

For more information about how we handle your personal data, please read our

privacy notice

A valid mobile phone number *

Please select yes if you additionally want personal data relating to your profile picture uploaded to the user portal or Klarna app.

Personal data relating to your profile picture uploaded to the user portal or Klarna app.

For more information about how we handle your personal data, please read our

privacy notice

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