I used the wrong payment information, what can I do?
If your payment cannot be matched to your order, the amount will be automatically refunded. Be sure to pay before the due date to avoid being charged late fees.
I paid too much
No worries. If you overpaid, the excess amount will be automatically refunded to you within 5 to 7 business days.
I didn't pay enough
You can pay the balance before the due date using the same payment information.
- and go to Purchases
Select the purchase you want to pay
Follow the prompts
I paid the shop directly
Contact the store to register your payment with Klarna so we can update your payment information.
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