Only the store knows the status of your return and can adjust the total amount of your purchase. Because of this, we advise you to contact the store directly. Once the store has registered your return, your invoice will be adjusted and you will receive an email and app notification. Potential repayments will be processed within 14 days. How your refund will be processed depends on the payment method used.

Submit the returns information at any time in the

And always be sure to keep copies of your correspondence or proof of your attempts to contact the store.

• How long do refunds take?

• How do I return my order?

• How long does it take for my return to be registered?

• What should I do if the store doesn’t respond?