• Help

Shop

  • Customer login

    Continue in browser

    Log in to get an overview of your purchases, upcoming payments and settle them easily with one click.

  • Business login

    Log in to manage your orders, payout reports, store statistics, and general settings.

Why was I charged a late fee?

Late fees are added to your invoice if:

  • The payment has been registered after the due date

  • The entire payment is missing for a purchase

  • The amount you paid is lower than the invoice amount

Good to know: If a payment is late, you will not be able to continue using Klarna until you’ve paid off your debt. Late payments might also be reported to the credit bureaus.

Have you already paid?

Check if you made the payment before the invoice due date and that you used the correct payment details. If the payment was made after the due date you need to pay the added late fee.

Related articles

Still need help?

Get assistance with your purchases, account, and more.