• Help

Shop

  • Customer login

    Continue in browser

    Log in to get an overview of your purchases, upcoming payments and settle them easily with one click.

  • Business login

    Log in to manage your orders, payout reports, store statistics, and general settings.

My customers’ details are correct, but they still can’t pay with Klarna. What’s next?

Unfortunately, some customers fail the credit check and they can’t complete the purchase using Klarna.

If you believe that there is something else preventing customers from completing the purchase, ask your customers to pay with the card, or instruct them to contact our

– and we’ll get it resolved ASAP!