• Help

Find solutions

How do I change an administrator for my Merchant portal account?

If your account has multiple administrators, any of the administrators can make changes to administrator access via the Merchant portal. Go to the

section and update any existing user’s role, or add a new administrator by clicking on Invite user. Enter the new email address, along with the desired user role and click on the Send invite button. An activation email will be sent to the new user.

If the only administrator has left the company, contact

for further assistance.

Copyright © 2005-2024 Klarna Bank AB (publ). Klarna Bank AB (publ), is authorised by the Swedish Financial Supervisory Authority in Sweden and is regulated by the Central Bank of Ireland for conduct of business rules. Please shop responsibly, 18+, ROI residents only, T&Cs apply. Credit subject to status.