• Help

Find solutions

Where can I find the orders in the Merchant portal?

By logging into the Merchant portal and opening

, you’ll see an overview of all orders placed in your store. The top search bar lets you search for orders by either customer name, email address, Klarna reference, or order ID. You can also filter orders based on creation date, expiry date, store ID, and order status.

Copyright © 2005-2024 Klarna Bank AB (publ). Klarna Bank AB (publ), is authorised by the Swedish Financial Supervisory Authority in Sweden and is regulated by the Central Bank of Ireland for conduct of business rules. Please shop responsibly, 18+, ROI residents only, T&Cs apply. Credit subject to status.