Follow these troubleshooting steps before trying again to open a Klarna balance:

Identification verification failed

Ensure your full name, date of birth and address are entered correctly.


I received an error message

We would not be able to verify your data:

- If your personal information is not yet updated after moving address
- If you are below 18
- If you already have an existing account
- If you entered your full name, date of birth or address incorrectly

How to try again to open a Klarna balance

1. Log in the