Klarna
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Klarna for business/
Merchant support/
Orders & refunds/
Refunds/
How do I register a returned order?How do I register a returned order?
Register the return in your e-commerce platform. The updated returns information is reflected simultaneously in the Merchant portal.
To process the return in the Merchant portal:
- 1.
Go to Orders
- 2.
Select the returned order
Select the order lines to be refunded and tap Refund
Contact Merchant support
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Already a Klarna merchant?
✓ Sign in to the Merchant Portal to take control of your orders, payouts, bank details, disputes, and more.
✓ Chat with Merchant support for expert help.
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