Create power shoppers through On-site messaging
Boost your business with messaging that lets your shoppers know their payment options throughout the entire shopping journey.
Drive conversions
Tailored messaging for better shopping
Highlight benefits and flexible payment options early in the shopping process to boost order values and grow your customer base.
How it works
Grab your customers' attention early for better conversion chances to increase conversion, and take advantage of messaging opportunities across all touch points.
Sitewide
Inform shoppers about Klarna as early as possible using our top-strip placements.
Product page
Use our dynamic messaging with the highest potential to increase average order value and conversion.
Cart page
Empower shoppers to understand their buying power with messaging tailored to the order amount.
Customize the look and feel
Adjust the message and design of the widgets to fit your app and website. You can also customize the shape, color, padding, font, link text, and much more.
Used by the world's biggest brands
Free for all partner
Getting started is easy and free. After activating your integration, you’ll be able to add On-site messaging to your website or app. Head to the Merchant Portal to explore possible placements.
Questions?
Want more info on using On-site messaging or how to get started? Find your answers below. For further help or troubleshooting, please contact Merchant support.
No, this feature is free for existing Klarna partners. Just ensure you have a Merchant ID (MID) to start using it.
You can place it at several touchpoints along the shopping journey, including product detail pages, during checkout, and on the cart page.
On-site messaging is available in all markets where Klarna Payments is offered.
On-site messaging can be integrated with major e-commerce platforms, such as Shopify and WooCommerce, or directly through API integration for custom solutions.
This feature is optimized to have minimal impact on page load times, ensuring a seamless shopping experience for your customers.
Yes, On-site messaging offers customization options to align with your brand's aesthetic. Check out the integration and customization guidelines available for the feature.
Klarna offers comprehensive documentation and support services to ensure a smooth integration process for partners.
On-site messaging provides tailored information and promotions at key moments in the shopping journey, helping to inform purchasing decisions, boost confidence, and ultimately increase conversions.
Ready to elevate your customer experience?
On-site messaging’s targeted approach boosts engagement by delivering key information right when it's needed.