KlarnaCustomer ServiceDelivery & ReturnsDelivery & ReturnsDelivery & ReturnsReturns | Deliveries | Cancellations | Problem resolutionReturnsHow do I return my order?How long does it take for my return to be registered?What happens when I report a return?Can I change my return after it’s been reported?My return hasn’t been registered, what should I do?Why did I receive a reminder after returning my order?What’s the status of the investigation of my return?Why was the investigation of my return closed, even though my return hasn’t been registered yet?DeliveriesWhen will my order be delivered?I haven’t received my order. Do I have to pay?There’s something wrong with my order. Do I have to pay?CancellationsHow do I cancel my order?My order was cancelled, why am I still being charged?Problem resolutionWhat happens after I‘ve reported my problem?How long does it take for my problem to be solved?What should I do if the store doesn’t respond?What’s the status of the investigation into my problem?My problem has been solved, what should I do?Why was the investigation of my problem closed, even though my problem has not been solved yet?