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What is the Merchant Portal?

The Merchant Portal is one of Klarna’s order handling systems for online stores with a Klarna agreement. Here you can:

  • View all orders through the Orders app.

  • Receive reports which can be used for bookkeeping through the Settlements app.

  • View logs to troubleshoot errors through the Logs app.

  • Manage users through the Users app.

  • Change settings through the Settings app.

If you do not have your own order system, feel free to use the Merchant Portal as your own or as a backup system.

Copyright © 2005-2024 Klarna. Klarna Financial Services UK Ltd is authorised and regulated by the Financial Conduct Authority (“FCA”) for carrying out regulated consumer credit activities (firm reference number 987889), and for the provision of payment services under the Payment Services Regulations 2017 (firm reference number 987816). Klarna Financial Services UK Ltd offers both regulated and unregulated products. Klarna’s Pay in 3 instalments and Pay in 30 days agreements are not regulated by the FCA. Incorporated in England (company number 14290857), with its registered office at 10 York Road, London, SE1 7ND.