Follow the instructions in the pop-up message which appeared at checkout before attempting to make another purchase, if you are not approved to pay with Klarna.

Our automated approval decisions are based on the available shared customer data, primarily from credit reference agencies, including information such as if you’ve paid off previous credits on time, or if you have too much outstanding debt elsewhere.

Each purchase attempt generates a new automated approval decision, which is based

Good to know: Our customer service agents do not have additional information about the automated decline reason, based on credit reference agency decision data, and are not able to change or influence the decision.

While there is no pre-set spending limit, each purchase attempt generates a new approval assessment based on available credit bureau decision data, including if you’ve paid off other credits on time, or if you have too much outstanding debt elsewhere.

• What data is used by UK banks and financial institutions in their lending decisions?

• Does Klarna perform a credit check on me, and will this affect my credit score?

• Why can’t I pay with Klarna anymore?

• Does Klarna perform a credit check and will this affect my credit score?