How do I inform Klarna about a personal issue (bankruptcy, a trusteeship or a deceased person)?

We understand that this can be a difficult time and we are here to help! Please provide all required information in

, to start the process.

What will I need?

  • Your details (such as name, contact details, date of birth)

  • Account owner’s details (if you are not the account owner)

  • Evidence supporting your request

What happens next?

Once the information has been reviewed, we’ll contact you to discuss the next steps.

Still need help?

Get assistance with your purchases, account, and more.