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How do I replace or cancel my Klarna Card?

Temporarily block your Klarna Card by freezing it in the app. You can unfreeze your card in the app when you are ready to use your card again.

Freeze card

  1. Log in to the app

  2. Tap

    Klarna Card

  3. Choose Freeze my card

Cancel card

You can permanently cancel your Klarna Card in the app:

  1. Log in to the app

  2. Tap

    Klarna Card

  3. Go to the Settings of your Klarna Card

  4. Choose Cancel my card and select the reason why you want to cancel it

Replace card

To deactivate and replace your Klarna Card:

  1. Log in to the app

  2. Tap

    Klarna Card

  3. Choose Replace my card

Good to know:

  • If you’ve created a virtual Klarna Card, you must first cancel it in the app before cancelling the physical card.

  • Purchases you placed with a cancelled Klarna Card remain due for payment.

  • Cancel your Klarna Card before the 20th of the month to avoid the monthly fee for the following month.

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Copyright © 2005-2024 Klarna. Klarna Financial Services UK Ltd is authorised and regulated by the Financial Conduct Authority (“FCA”) for carrying out regulated consumer credit activities (firm reference number 987889), and for the provision of payment services under the Payment Services Regulations 2017 (firm reference number 987816). Klarna Financial Services UK Ltd offers both regulated and unregulated products. Klarna’s Pay in 3 instalments and Pay in 30 days agreements are not regulated by the FCA. Incorporated in England (company number 14290857), with its registered office at 10 York Road, London, SE1 7ND.

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