How do I replace or cancel my Klarna Card?

Temporarily block your Klarna Card by freezing it in the app. You can unfreeze your card in the app when you are ready to use your card again.

Freeze card

  1. Log in to the app

  2. Tap

  3. Choose Freeze my card

Cancel card

You can permanently cancel your Klarna Card in the app:

  1. Log in to the app

  2. Tap

  3. Go to the Settings of your Klarna Card

  4. Choose Cancel my card and select the reason why you want to cancel it

Replace card

To deactivate and replace your Klarna Card:

  1. Log in to the app

  2. Tap

  3. Choose Replace my card

Good to know:

  • If you’ve created a virtual Klarna Card, you must first cancel it in the app before cancelling the physical card.

  • Purchases you placed with a cancelled Klarna Card remain due for payment.

  • Cancel your Klarna Card before the 20th of the month to avoid the monthly fee for the following month.

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