If we are unable to collect the payment on the scheduled date, we will try again. If the payment fails, the amount due for the missed payment will be added to the next scheduled payment. Missed payments can incur late fees and may be sent to debt collection.

You’ll receive a payment reminder if you miss the due date of your Pay in 30 days purchase. Be sure to pay on time to avoid late fees and debt collection.

You can make a manual payment at any time by logging in to the app. Avoid late payment fees by setting up automatic payments to ensure you don’t miss a payment.

1. Log in to the

   app

2. Navigate to Payment methods

3. Tap AutoPay

If you pay late, Klarna may report the entire Klarna Card balance (including purchases converted to 3, 6 or 12 month Financing) as overdue to the credit reference agencies, which could affect your credit rating negatively and make it harder or more expensive for you to obtain credit in the future.

If your automated Financing payment fails you can make a manual payment in the app. Any missed payment will be automatically added to the next month’s installment. Information such as late and unpaid balances is visible on your credit file to other lenders.

Good to know:

• Klarna reports all purchases made with the Klarna Card, Financing, and Buy Now Pay Later (BNPL) purchases, to the credit reference agencies. More information can be found in our

  T&Cs
  .

• If you continue to miss payments any outstanding debt, together with incurred fees, may be sent to debt collection for recovery.

• How can I extend my due date?

• I need extra support to help manage my finances. What resources are available to me?

• How do I return my order?