When will a customer receive the refund?

It usually takes between 2-5 business days. A customer’s refund is processed differently depending on which payment method the customer chose when making the purchase, for example:

Direct payments – the amount will be refunded to the account used at the time of the purchases
Invoices – the amount will be refunded once the invoice is canceled if your customer has paid through the
Klarna app
or klarna.com
Part payments – the amount will be deducted from the customer’s total debt, or we will contact the customer for bank details

Choose your language and region

Klarna is available around the world with a variable offering, choose one that suits you best.

Monthly financing through Klarna and One-time card bi-weekly payments with a service fee to shop anywhere in the Klarna App issued by WebBank. Other CA resident loans at select merchants made or arranged pursuant to a California Financing Law license. Copyright © 2005-2024 Klarna Inc. NMLS #1353190, 800 N. High Street Columbus, OH 43215. VT Consumers: For WebBank Loan Products (One-Time Cards, Financing, Klarna Card): THIS IS A LOAN SOLICITATION ONLY. KLARNA INC. IS NOT THE LENDER. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS.