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Where can I get information about my payout?

The

section in the Merchant portal gives you an overview of all your payouts. There you can download both .pdf and CSV reports with transactions included in each payout. You can also click on a specific payment reference to view or download a list of all transactions included in that payout.

Transaction reports

These reports can be created in the Merchant portal based on a payout period or a capture/refund period.

For example, if you need an overview of all your transactions in one payout period (this can be one or multiple calendar months), go to

in the Merchant portal and select the payout period by adjusting the ‘Filter by date’ field under . Your overview will then contain all payouts made to you by Klarna for the selected period. And you can download the summary report as a .pdf or CSV.

If you want your reports to include all orders captured/refunded in one calendar month, click on

under Settlements.

Monthly financing through Klarna and One-time card bi-weekly payments with a service fee to shop anywhere in the Klarna App issued by WebBank. Other CA resident loans at select merchants made or arranged pursuant to a California Financing Law license. Copyright © 2005-2024 Klarna Inc. NMLS #1353190, 800 N. High Street Columbus, OH 43215. VT Consumers: For WebBank Loan Products (One-Time Cards, Financing, Klarna Card): THIS IS A LOAN SOLICITATION ONLY. KLARNA INC. IS NOT THE LENDER. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS.