The Merchant portal
Your one-stop shop to manage everything with Klarna -
from daily operations to business growth.
Your all-in-one business assistant
With a single login to our Merchant portal dashboard, you can access multiple tools for hassle-free business management, new customer acquisition, growth, and more.
Reach (millions of) new shoppers and grow your business
Our audience, your customers
Klarna has 150 million shoppers across 45 markets - and counting. Ready to meet them?
Use the Merchant portal to manage how your brand is presented to consumers across Klarna channels, including in our shopping app.
Increase sales with promotional messaging
When shoppers visit your site, let them know about flexible payment options with Klarna’s On-site Messaging - designed to increase your online sales and average order values.
Activate On-site Messaging today in the Merchant portal, and add tailored financing offers to your website right away.
Let Klarna bring you more shoppers and higher conversions
Klarna’s unique and engaging brand ensures you get more eyeballs. And sales. That’s why we’ve created ready-to-use assets for your website, email campaigns, and social media channels. Get the assets in the Merchant portal and tell shoppers just how smoooth (yes, with 3 o’s) you really are.
Get the help you need, 24/7
The Help tool is available around the clock.
Easily find relevant information and necessary guidance on the multiple functionalities of the Merchant portal tools.
Get help quickly, on your own terms.
Our Merchant support is always here for you via chat, phone, or email, too.
Here’s the cherry on top: It’s free
Regardless of which Klarna solution or payment method you are using to create the best shopping experience for your customers, the Merchant portal makes running your business easier. And it doesn’t cost you a thing.
The world’s top brands are using the Merchant portal to manage and grow their business with Klarna
Some frequently asked questions
Click
and provide your verified email address and password. If you’ve forgotten the password, our reset option will send a new temporary password to the email address on file.When you sign an agreement with Klarna, an account will be created in the Merchant portal. The email address that you entered in the agreement will be the username. You will receive a welcome email containing the username and a one time password which you will use the first time you log in.
To add a user in the Merchant portal, your administrator needs to log into the Users app. There you click “Invite user” in the top right corner and then enter the new email address along with the desired user role. When everything is done you click on “Invite” which will trigger an activation email to be sent to the new user email.
Go to the Users app and click on the email address that you want to remove. You will then see an alternative called “User details”. Here you can switch the status from “Enabled” to “Disabled”. When a user email is disabled it will no longer have the possibility to log into the Merchant Portal.
Click on your username in the top right corner. Then you will be shown a list where you can choose your preferred language.