How can I change my email address?

You can change your email address directly in the app:

  1. Go to your Profile

  2. Navigate to Account info and address

  3. Select Email to change your email address

What happens next?
When logging in with the new email address, you will now see the purchases connected to that email address in your Klarna account. Use the new email address to place future purchases and to keep and manage all your payments in one Klarna account.

If you have an active membership or subscription update the store about your new email address.

Good to know:

  • Use the updated email address when logging in for an overview of your purchases connected to that email address

  • The email address for paid purchases or processing purchases can’t be changed

  • The new email address will be used by Klarna when evaluating eligibility and to autofill when shopping with us

What should I do if someone used my email to sign up for Klarna?

Retain the Klarna-related messages that do not appear to be intended for you, and contact us without delay so we can take the necessary action.


Still need help?

Get assistance with your purchases, account, and more.

Monthly financing through Klarna and One-time card bi-weekly payments with a service fee to shop anywhere in the Klarna App issued by WebBank. Other CA resident loans at select merchants made or arranged pursuant to a California Financing Law license. Copyright © 2005-2026 Klarna Inc. NMLS #1353190, 800 N. High Street Columbus, OH 43215. VT Consumers: For WebBank Loan Products (One-Time Cards, Financing, Klarna Card): THIS IS A LOAN SOLICITATION ONLY. KLARNA INC. IS NOT THE LENDER. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS.