• Help

Find solutions

How do I add a user in the Merchant portal?

Go to the Users section in the Merchant portal and click on Invite user in the top right corner. Enter the new email address along with the desired user role and click on the Send invite button. An activation email will be sent to the new user within 72 hours.

Good to know: to access the

section, you need to be an administrator in the Merchant portal. If you don’t have administrator access, contact someone at your company who is an administrator (usually that’s the person who gave you access).

Copyright © 2005-2024 Klarna Bank AB (publ). Klarna Bank AB (publ), is authorised by the Swedish Financial Supervisory Authority in Sweden and is regulated by the Central Bank of Ireland for conduct of business rules. Please shop responsibly, 18+, ROI residents only, T&Cs apply. Credit subject to status.